How can you create more speed in your company?
- Eliminate anything that isn’t needed. Rather than just trying to work faster, assess the process and eliminate unnecessary steps. One way to do this is through process mapping and asking the questions, “Why do we do this?” and “Does this step provide value to the customer and would they pay for it?”
- Shorten setup and changeover times in production and distribution. Reduce materials handling and waiting. Reduce part count, number of suppliers, and product assortment. One of my clients cut maintenance technician time by 30 minutes per day by changing the way the technicians’ vans were restocked. The result was over 60 hours per day of savings—15,000 hours per year. Not only did that reduce costs, but often the technicians could do an additional service call per day, which increased revenue as well.
- Measure lead times, cycle times, and on-time delivery. These measures drive problem-solving efforts and increase speed. A manufacturing client improved its shipped-on-time from 24 to over 80 percent simply by measuring and posting the results for the staff to see. Knowing the score inspired staff to make quick changes, which dramatically improved results.
Remember to get good first, then get fast. Also, slow down to speed up! Speed is often sacrificed to rework and mistakes or using larger batches to try to be efficient.
© 2018, Rick Pay. All rights reserved
This is an excerpt from Rick’s forthcoming book, Moving Into the Express Lane, coming this spring from Business Expert Press.