Key Performance Indicators

Key Performance Indicators (KPIs) have the power to change behavior and improve results, creating an Action Imperative® for your business

At the end of the day, how do your people know they did a good job?

Does your cost accounting system provide meaningful, actionable information? Do you use non-financial measures of performance?

Key Performance Indicators give you the power to change behavior, set expectations and hold people accountable for results. We help you tie your measurement systems to your operations strategy to assure that you get the results you want.

What gets measured gets managed


Video: What Gets Measured Gets Managed

Without accountability and discipline, results can be elusive, so we help design and set up KPIs that will drive the behavior and results you need to achieve. Many times, by simply implementing KPIs, we have seen improvements of over 20% within just a couple of weeks.

Your operations dashboard

KPIs are like the dials on your operations dashboard, measuring financial results, service, innovation and more. KPIs can make goals come alive and provide focus to everyone in your organization.

How have our clients become more profitable by using KPIs?

Read Rick’s Blog:

Key Performance Indicators