Operations Payoff

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Creating Innovative Operations

One of the four key elements of a successful operations and supply chain architecture is creating innovative operations. Innovative operations leads to world class performance, which puts companies in the top 10% of performance. It requires different thinking, not just increased efficiency.

The two vital elements of innovative operations are agility and flexibility, which help to avoid performance plateaus. Agility helps managers think quickly, execute swiftly, and change strategies when needed to respond to market forces. Flexibility is the ability to bend without breaking, to be willing to change while maintaining focus on the future vision for the company.

To develop innovative approaches, companies must make revolutionary changes before evolutionary ones. They must be agile before implementing continuous improvement. They must be quick on their feet and manage dramatic change successfully. These traits lead to world-class performance through creating innovative operations.

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