Operations Payoff

Rick's Blog - your source for news and insights into Operations and Supply Chain Management.

Last week I was in Washington DC for a conference of consulting colleagues. When I was at the airport waiting to board my flight home, … Continue reading

Alaska Communications (ACS) dramatically cut warehouse costs and increased service to its construction contractor customers by having the contractors actually run the company’s warehouses. ACS … Continue reading

My wife was at a one-on-one session at the local Apple store when she noticed that the instructor kept looking over her shoulder at someone … Continue reading

Competent suppliers and competent staff are essential for increasing business value. The higher your staff and suppliers’ competency, the higher the value provided by partnerships. … Continue reading

In the famous soliloquy from Hamlet, Prince Hamlet contemplates, “To be or not to be, that is the question. Whether ‘tis nobler in the mind … Continue reading

Today I was out shopping for oil and vinegar cruets, those little bottles used for vinegar and oil at restaurants. I wanted to put a … Continue reading

Recently I was talking to a VP, Operations about his role in the organization and how to improve the company’s operations. He told me his … Continue reading

In a recent blog post I reviewed the benefits of VMI* to the customer, but there are great benefits for the supplier as well. Develop … Continue reading

Vendor Managed Inventory (VMI) is a collaborative approach that has great value for both the customer and the supplier. With VMI, the supplier has access … Continue reading

My latest article, a case study on innovation in supply chain and logistics, has been published in Supply Chain World Magazine. While the client I … Continue reading