Operations Payoff

Rick's Blog - your source for news and insights into Operations and Supply Chain Management.

One of the keystones of Lean (back when it was called World Class Manufacturing) was The Customer Defines Quality. Simply put, if you want to … Continue reading

Strategy is the framework that helps guide the choices company executives make as they move toward their vision. These choices often guide critical decisions relating … Continue reading

When asked, “What one thing, when you do it, makes everything else easier?” my mentor Alan Weiss responded, “There are several things: speed, courage, lack … Continue reading

Strong process discipline is vital for top performance. By discipline, I’m referring to the tenacity, diligence, and persistence people exhibit in their work. Let me … Continue reading

Most people think of good processes leading to increased profitability, reducing waste, improving service levels and more, but did you ever consider that great processes … Continue reading

A number of small and mid-market executives are implementing new ERP systems in the hope they’ll solve just about everything in their supply chain: shipped-on-time, … Continue reading

Some say “accurate forecasting” is an oxymoron. How often have you heard, “We can’t develop a good plan because we can’t get an accurate forecast … Continue reading

China Ocean Shipping Group (Cosco) is planning to shift its ocean logistics path from Europe to Asia and back to take advantage of the opening … Continue reading

Many companies try to incent productivity with bonus programs, profit sharing and other financial motivators. The problem is that many of these only work in … Continue reading

I recently attended my son’s retirement ceremony at Minot Air Force Base in North Dakota celebrating his 21 years of service in the Air Force. … Continue reading