Operations Payoff

Rick's Blog - your source for news and insights into Operations and Supply Chain Management.

Strong process discipline is vital for top performance. By discipline, I’m referring to the tenacity, diligence, and persistence people exhibit in their work. Let me … Continue reading

One of the four Dimensions of Executive Thought involves the use of human resources. Executives should consider whether they have the right people doing the … Continue reading

Most people think of good processes leading to increased profitability, reducing waste, improving service levels and more, but did you ever consider that great processes … Continue reading

Yesterday I was talking to yet another frustrated CEO who wondered why his lean project wasn’t yielding any financial results, even after two years. The … Continue reading

Many companies start Continuous Improvement initiatives with 5S, workplace organization. This reduces clutter in offices, warehouses and manufacturing floors and creates quick, visible improvements to … Continue reading

As I develop relationships with potential clients, I take the time to set the foundation for a relationship by developing trust with the buyer. As … Continue reading

The ROT (return on time) is often much greater than the ROI (return on investment) when it comes to hiring and improvement initiatives. Many companies … Continue reading

Many companies use benchmarking as a means to drive process and productivity improvement. Most industries publish benchmarking data including financial, productivity, asset, market growth, and … Continue reading

According to an article in Industry Week, The Boston Consulting Group estimates that use of robots will increase by 10% a year in the top … Continue reading

Consultants, Lean experts, managers and executives often get wrapped up in the process. They focus on improvements, introducing controls, reducing expenses, increasing revenues and improving … Continue reading