Operations Payoff

Rick's Blog - your source for news and insights into Operations and Supply Chain Management.

“Why” is a great question. Do you wonder why? The answer is simple: it puts things into context. It shows the future and sets the … Continue reading

One of the benefits of key performance measures (KPMs) is that they help you and your team focus on results rather than activities, and prevent … Continue reading

Recently a company asked for my help in solving a mystery. Their revenue was growing but their profitability had declined over the past couple of … Continue reading

How can you create more speed in your company? Eliminate anything that isn’t needed. Rather than just trying to work faster, assess the process and … Continue reading

One of the key benefits of key performance measures (KPMs) is that they help you and your team focus on results rather than activities, and … Continue reading

A wise person once said, “It is better to move three things forward a mile than a thousand things forward an inch.” To help people … Continue reading

Why is a great question. Do you wonder why? The answer is simple: it puts things into context. It shows the future and sets the … Continue reading

Many executives ask me how to reduce costs more than the 3% – 5% often required annually by customers. Through many client engagements I’ve found … Continue reading

As I develop relationships with potential clients, I take the time to set the foundation for a relationship by developing trust with the buyer. As … Continue reading

Many companies use benchmarking as a means to drive process and productivity improvement. Most industries publish benchmarking data including financial, productivity, asset, market growth, and … Continue reading