One of the benefits of key performance measures (KPMs) is that they help you and your team focus on results rather than activities, and prevent … Continue reading →

I subscribe to the theory of, “Only the paranoid survive.” Put forth by former Intel CEO Andrew Grove in his 1996 book, Only the Paranoid … Continue reading →

Recently a company asked for my help in solving a mystery. Their revenue was growing but their profitability had declined over the past couple of … Continue reading →

Over the years I’ve helped many clients develop and implement innovative operations and supply chain strategy. One thing seems to make all the difference in … Continue reading →

Recently I had the opportunity to fish for rainbow trout for three days on the Grande Ronde River in northeastern Oregon. The Grande Ronde, a … Continue reading →

Many companies begin performance improvement initiatives with 5S, a Lean tool that involves workplace organization. 5S reduces clutter in offices, warehouses and manufacturing floors and … Continue reading →

Last year I sent out a Growth Accelerator newsletter about why it’s essential to keep growing your business, especially when things are going well: I … Continue reading →

Recently on a morning show on TV the commentator brought up the dangers of texting and driving and mentioned that he often tells his children … Continue reading →

I was talking to a friend who is a retired senior partner in a very successful advertising agency. We were discussing what drives profit and … Continue reading →

As supply chains become more global and the focus increases on JIT to boost speed and profitability, risk management becomes a key topic for supply … Continue reading →